Can't Log In?

In order to help protect our classmates' privacy, only Sandcrabs from the Class of 1988 can view the profiles. 

If you are a classmate who has been able to log in successfully in the past, but your login is now not working, this is what our software developer has told us:

One of my Classmates cannot log in. She is typing the login and password correctly. Now what?

Answer
: You are having cookie problems. Read below to solve cookie problems.

A cookie is a little piece of data stored on your hard drive and is used by Class Creator to maintain the login system. Although cookie problems are rare, when they do occur you have several resolutions. Try any of the following:

  1. Make sure you are logged into your web site with correct email address and password. 
  2. Upgrade your browser to the most recent browser.
  3. Switch browsers. For instance if you are using Internet Explorer, try Firefox.
  4. Clear your Temporary Internet Files (cache) and clear your current cookies so you are starting fresh. Make sure you are doing nothing to block cookies on your web site. Our login system depends on cookies working. If you are blocking cookies in general, you need to at least permit them for your web site so you can log in.
  5. Reboot your computer
  6. Follow these items above and one way or another you'll get around the cookie problem you are experiencing

Aren't cookies bad? I've heard concerns about cookies and privacy issues.

Answer: No. The "cookie scare" of the late 1990s was largely based on misconceptions that cookies stored on your computer's hard drive somehow violated privacy. Erroneous information regarding cookies has long since been corrected, and cookies are a common programming practice used today by some of the Internet's largest web sites. There is nothing Class Creator does with cookies that will in any way jeopardize your privacy, store personal information about you, or submit your personal information to other web sites.